Free Resource
Free Crisis Response Protocol Template.
A step-by-step guide for handling behavioral emergencies in schools. Because when a crisis happens, every second counts — and having a protocol saves lives.
Download Free ProtocolWhat’s Inside
What the protocol covers.
Pre-Crisis Preparation
Staff roles, emergency contacts, training requirements — everything to set up before a crisis occurs.
Immediate Response Steps
What to do in the first 5 minutes of a crisis — clear, sequential, no ambiguity.
Student Safety Protocol
Ensuring the student and others are safe during a behavioral emergency.
Parent Notification Procedure
How and when to contact parents — including scripts for the most difficult calls.
Professional Referral Process
When and how to involve mental health professionals — with clear referral pathways.
Post-Crisis Follow-Up
Documentation, class support, protocol review — what to do after the crisis has passed.
Protocol Preview
Preview the protocol.
Behavioral Emergency Response Procedure
Ensure Immediate Safety
Remove the student and others from harm. Call 112 if physical danger exists.
Do Not Leave Student Alone
Stay with the student until a professional or guardian arrives.
Notify School Leadership
Inform principal or designated emergency contact immediately.
Contact Parents/Guardians
Use provided script. Do not delay.
Refer to Professional
Guide family to contact qualified mental health professional.
Document the Incident
Record what happened, when, actions taken, follow-up needed.
Why It Matters
Why every school needs a crisis protocol.
When a behavioral emergency happens — a student threatens self-harm, a fight escalates, a child has a severe panic attack — panic and confusion are the enemy. A documented, rehearsed protocol ensures that every staff member knows exactly what to do, in what order, and who to contact. No hesitation. No guessing.
Saves time when seconds matter
Pre-defined steps eliminate decision paralysis when every moment counts.
Protects students and staff
Clear roles prevent harm and ensure no one is left wondering what to do.
Documents for legal and medical follow-up
Proper records protect everyone — students, teachers, and the institution.
Emergency Contacts
Emergency contacts to include in your protocol.
India’s universal emergency number. Call for immediate police, medical, or fire response.
Call 112 →24/7 helpline for children in distress. Free, confidential support across India.
Call 1098 →Tata Institute of Social Sciences helpline. Mental health support and crisis counseling.
Call →Mental health helpline. 24/7 support for emotional distress and crisis situations.
Call →Download the Free Protocol
Get instant access to the complete Crisis Response Protocol Template as a PDF.
This template is a guide for school preparedness. It does not replace professional training, legal advice, or emergency services. In a life-threatening situation, always call 112 immediately.